ICANN Compliance Email Guidance

ICANN — the organization that manages the Domain Name System (DNS) — refreshes their RAA agreement every few years and all registrars are required to remain compliant to sell and manage domain names. The most recent changes require registrars to verify registrant and shopper contact information.

Each year a registrar will send their clients an email encouraging them to verify their contact information. While the email may have landed in your inbox, you’ll want to log in to your registrar account to verify:

  • Your current business entity name
  • The administrator’s name on the account
  • Your physical mailing address
  • Your phone number

By confirming this information is correct each year, it will make it easier to redeem your domain if the domain lapses or if there’s a change in your organization.

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