Keep Your WordPress Site Secure, Fast, and Always Ready for Business. Guaranteed.
Keep Your WordPress Site Secure, Fast, and Always Ready for Business. Guaranteed.
Trusted by
Our Gold, Platinum and Diamond Plan Guarantees
Count on uninterrupted uptime, every single day. If we experience any unplanned downtime, you’ll receive a free month of service. That’s our promise to you.
Your emails will always reach your recipients without fail. If website emails don’t deliver, we’ll give you a free month of service.
Our vigilant monitoring team keeps an eye on your site 24/7 to catch issues before they become problems. If our monitoring lapses, you get a free month of service.
Enjoy optimized performance that keeps your Google Core Web Vitals scores high, so you can offer a seamless user experience and stay in Google’s good graces.
-
SiteCare provides excellent customer service such as their immediate response times to my questions and follow-up to my website requests. The customer services definitely shines.
Amy Criste
Montag & Caldwell
Testimonials
Our clients love us
Honest and authentic feedback from the clients who we’re privileged to work with every single day. Hear first-hand what it’s like to work with SiteCare.
Why SiteCare is the Best Choice for WordPress Support
Guaranteed Performance
Enjoy a worry-free website with guaranteed uptime, Core Web Vitals excellence, and robust performance. If we don’t deliver, you don’t pay.
Expert Account Managers
Our dedicated WordPress specialists understand your unique needs and goals, ensuring your website doesn’t just perform but thrives.
Rated “Best for Optimization” by Neil Patel
Recognized by one of the web’s leading digital marketing authorities for our unmatched expertise in optimizing WordPress sites.
20 Years Experience
As the original WordPress support and maintenance company, we’ve spent two decades perfecting how we care for your website.
90% NPS Score
Year after year, our clients rank us as the secret ingredient to their online success, with an “Excellent” Net Promoter Score to prove it.
Thousands of sites trust SiteCare
From agencies to entrepreneurs, join the growing community that relies on SiteCare to keep their websites secure, optimized, and growing strong.
Pricing to scale with you
Flexible plans to fit your evolving needs.
Not sure which plan is right for you? Book a short consultation to find your match.
SiteCare Frequently Asked Questions
Do all plans have access to a developer?
All plans have access to submit Support Requests. Silver Plan clients can get access to submit development requests by purchasing a Support Bundle.
Can I pay you to fix an issue without a plan?
WordPress needs ongoing care, so we focus on comprehensive care plans instead of individual tasks. However, we know new clients often face existing issues, and our dedicated Account Management team is here to help.
Upon joining, we’ll promptly address your current website problems after completing our 50+ point onboarding checklist. While resolving pre-existing issues may sometimes involve additional fees, we’ll always prioritize the most cost-effective and complete solution, keeping your budget in mind.
Plus, you’re covered by our 30-day money-back guarantee to try our service with complete peace of mind.
What’s a Quick Fix?
A Quick Fix is a task that takes about 15 minutes for our Account Managers to complete. Our Account Managers are WordPress professionals who can help you get small tasks done quickly. Many clients use these requests for installing and configuring plugins, configuring forms, resolving notices, and troubleshooting display issues. When a Quick Fix can’t be resolved within 15 minutes, one of our Account Managers will discuss possible solutions with you.
How much to you charge per hour?
WordPress web development services are part of our Professional Services program. Here’s how it works:
✔️ Free estimates: Get a clear understanding of your project’s scope and cost before committing.
✔️ Free Quick Fixes: Enjoy minor fixes and adjustments at no charge.
✔️ Free Content Edits: Let our team help with your content changes.
✔️ Flexible Support Requests: Support Requests are priced at $189 per hour.
✔️ Convenient Support Bundles: Pre-pay for website work in 5-hour blocks for more significant or ongoing needs.
Gold Plan clients receive 10% off Support Bundles. Platinum and Diamond Plan clients enjoy 15% off Support Bundles.
What if I don’t host my website with you?
At SiteCare, we’re committed to delivering the best possible website performance. Our Core Web Vitals optimization promise requires hosting with WP Engine, Kinsta, or Pagely. These providers offer top-tier infrastructure specifically optimized for WordPress, allowing us to squeeze the most out of your website’s speed and user experience.
While we can work with most web hosts, these three partners seamlessly integrate with our optimization tools and share our dedication to WordPress excellence. Choosing one of them guarantees an unbeatable foundation for our powerful optimization techniques.
Do you offer 24/7 Support?
While we do not offer round-the-clock support, we maintain our servers and monitor our sites 24/7. We also have a 24/7 receptionist available to answer your calls.
Our regular business hours are Monday through Friday from 9 am to 5 pm Eastern Time.
| Service | Operational Hours |
| Web Hosting | 24/7/365 |
| Server Monitoring | 24/7/365 |
| Telephone Receptionist | 24/7/365 |
| Billing & Support Portal Access | 24/7/365 |
| Developer Services | Monday through Friday, 9 am to 5 pm ET* |
| Account Management | Monday through Friday, 9 am to 5 pm ET* |
* Developer Services and Account Management observe SiteCare holidays. View the schedule.
Have more questions about SiteCare?
Still unsure if SiteCare is the right fit? Book a quick, no-obligation call with us. We’ll walk through your unique needs, answer all your questions, and show you how SiteCare can keep your WordPress site secure, fast, and ready to grow.
