Simple pricing.
Guaranteed results.
Diamond
Complex Websites
Are you running a busy eCommerce site, subscription site, membership site, multisite network, or WordPress-based LMS? Get in touch so we can craft the right solution for you.
Support Requests
Need more help troubleshooting technical issues, customizing themes, or performing development tasks? Our experienced team will provide personalized support to get your website running smoothly and reaching peak performance. Support request time can be used for calls, meetings, development, and site optimization requests.
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- Enterprise Hosting
Our robust and secure platform, built for businesses like yours with demanding needs, empowers you to handle traffic surges and data growth seamlessly.
- DNS Management
Let our experienced Account Management Team update your subdomains, email records, and domain pointers so you don’t have to worry.
- Content Delivery Network
Our content delivery network speeds up your website, while our firewall protects your site from hackers and other cyber attacks.
- Daily Remote Backups
Offsite cloud backups shield your website from disasters and minimize downtime.
- Real-Time Remote Backups
We create continuous copies of your website’s data, automatically sending them to a secure off-site location.
- WordPress Core Updates
WordPress core updates often contain critical security patches that fix vulnerabilities and protect your website from malicious attacks, reduce performance issues, and ensure your site is prepared for future plugin and theme updates.
- Automatic Plugin Updates
We’ll set up your automatic plugin updates, test them, review them, and ensure the new additions don’t damage your website.
- Staging-Tested Plugin Updates
Our staging-tested approach minimizes risks and keeps your website secure, optimized, and up-to-date.
- Theme Updates
Maintaining a secure and up-to-date WordPress website means keeping your WordPress theme updated.
- Guaranteed Email Delivery
Eliminate the frustration of lost emails and undelivered messages with our guaranteed SMTP delivery service.
- Activity Logging
Our activity log documents and traces all changes made to your website.
- Malware Scanning
We’re constantly scanning our protected sites to identify and protect from malicious software.
- Proactive Threat Protection
We automatically deploy virtual patches to mitigate vulnerabilities.
- Hack Cleanups & Site Restores
SiteCare does not charge extra for hack cleanups, restores, or if you need to revert to a previous backup.
- Uptime Monitoring
Your website is constantly monitored and protected by our web hosting and security partners.
- SiteCare Score Optimization
We get under your website’s hood to see what’s working and what needs attention, and we’ll perform continuous optimizations to ensure your site always has a clean bill of health.
- Image Optimization
Our image optimization service utilizes a global network for image storage and delivers the best image format possible.
- Core Web Vitals Promise
We prioritize optimizing your website by guaranteeing a “Good” score on Google’s Core Web Vitals.
- Development Team Access
Unlock access to elite WordPress Developers through Support Requests. From advanced troubleshooting to extending and adding features to your WordPress website, we’ve got you covered.
- CWV Optimizations
Our Core Web Vitals optimization service focuses on enhancing the performance, responsiveness, and visual stability (LCP, INP, and CLS) of your website.
- Content Edits
These thirty-minute content edits can be used to update text, images and optimize your meta tags.
- Quick Fixes
Quick Fixes are tasks that take about 15 minutes to complete. Your account manager can help you install new plugins, fix broken links, troubleshoot display issues, resolve admin notices, and much more.
- GA4 Support
GA4 Support includes the setup and configuration of Google Analytics 4, essential for tracking your website’s data.
- Support Bundle Discount
Service Bundles are discounted by 10% for Gold plans and 15% for Platinum, and Diamond plan clients.
- Account Manager
Our Account Managers become an extension of your team, offering personalized expertise, proactive support, and a vested interest in your website’s success.
- Search Console Assistance
Understand how Google sees your website so you can make informed decisions to improve its search engine ranking and visibility.
- Priority Support
Our experts will put your website’s requirements first, fixing any issues and prioritizing your needs as the VIP you are.
- Actionable Performance Reports
All your key metrics, including your website traffic, social media impressions, and “Good” Core Web Vitals score, will be tracked and housed on one neat dashboard.
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SiteCare provides excellent customer service such as their immediate response times to my questions and follow-up to my website requests. The customer services definitely shines.
Amy Criste
Montag & Caldwell
Testimonials
Our clients love us
Honest and authentic feedback from the clients who we’re privileged to work with every single day. Hear first-hand what it’s like to work with SiteCare.
Still Have Questions?
Browse our FAQ for plan details or get in touch with our team.