WordPress Maintenance

Plans & Pricing

SiteCare's WordPress experts manage, protect, and improve your website.
All Annual Plans Include 2 Months Free!

SiteCare Core

Annual Billing Only


The best WordPress maintenance plan for site owners looking for peace of mind.

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SiteCare Plus



Perfect for ecommerce businesses, high-traffic blogs, and large websites.

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SiteCare Advanced



For organizations with steady website development needs.

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WordPress Maintenance Services

30-Day Money-Back Guarantee

Take any of our support plans for a 30-day test drive. If we don't knock your socks off, we'll give you your money back.

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Compare Our Plans

PlansCoreChoose CorePlusChoose PlusAdvancedChoose Advanced
PricingAnnual Billing Only$299$499
BackupsOur off-site cloud backups take daily or real-time snapshots of your site so it can be restored in the event of a catastrophe.DailyReal-timeReal-time
Automated WordPress Core & Plugin UpdatesOur experienced WordPress team delivers automated WordPress core and plugin updates so your site is always secure, checked for compatibility, and monitored for conflicts caused by updates.
Developer-Tested WordPress Core & Plugin UpdatesOur team performs developer-tested core and plugin updates in a staging area, tests the changes, and then releases the updates on your live website.
WordPress User Activity TrackingOur user activity logging software that tracks every login, content update, and action that takes place in the backend of your site. This reduces troubleshooting time and helps keep user permissions at the correct levels.
Malware Scanning and Security PatchingWe perform 24/7 realtime malware scans, and also scan for known vulnerabilities and issue realtime patches, even before plugin authors have patched their code.
Rapid Resolution AssistanceIf there is a small issue on your website, we include up to 15 minutes of issue investigation per incident at no charge.
Hack Remediation AvailableWe offer professional hack remediation for a reduced one-time fee should your website ever be compromised.
Site RestoreAt your request we can restore a backup of your website and you'll have your site back to the way it was in no time.
Email SupportWe offer email help desk support on all our SiteCare plans. If the need arises for more nuanced issues, we're happy to schedule a quick screen share or live conversation to collect more information.StandardPriorityPriority
Version ControlVersion control allows our development team to quickly backtrack if an update or development change causes an issue.
Quality Assurance TestingMaking changes to a live website without testing is a risk. With our Quality Assurance Testing, we test all changes on a staging server before making changes to your live site.
Visual Regression TestingWe identify several key pages on your website (checkout, homepage, contact page, etc) and perform automated tests to prevent visual bugs from appearing after website updates.
Automated DeploymentsWith well-tracked and scheduled deployments, SiteCare is able to reduce errors and disruptions related to code changes on your website. We take the friction out of change control.
Ecommerce SupportOur team understands the unique nature of eCommerce and has experience managing eCommerce stores at scale.
Multisite SupportRunning a WordPress Multisite Network can be challenging. Our WordPress experts offer you the support and updates you'll need to keep your Multisite Network running smoothly.
Developer AllowanceNeed to add a new feature to your site or make regular content updates? With our SiteCare Advanced plan, you have access to our expert team of WordPress developers for two hours every month.2 hours
per month
Allowance RolloverYour needs may not require your entire allowance every month. With SiteCare's Allowance Rollover, you can apply unused hours in the next month of service.
Fractional Hour BillingOur Advanced package comes with fractional hour billing, which saves you real money on smaller requests.

Still weighing your options?

Connect with our team and we'll help you determine the best fit for you.

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Need WordPress hosting, too?

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WordPress Maintenance Services

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WordPress Maintenance Services

Zero-downtime migrations

Enjoy our "white glove" site migration experience.

cloudflare - WordPress Maintenance Pricing

Cloudflare protection and firewall

Filter out malicious traffic and improve performance.

Frequently Asked Questions

  • What happens if a plugin or theme update breaks my site?

    The simple answer is that we’ll work with you to fix it. We go out of our way to ensure compatibility before we update plugins, themes, or WordPress core software, but sometimes the results of an update are unexpected and things break. If an update we perform causes something to break, we’ll roll back the update to the most recent stable version, and provide you with a recommendation for a path forward to get the issue resolved.

  • What happens if my site is hacked?

    Our team will assist until your website is clean, safe, and back online. In the event of a site hack that requires more in-depth remediation, we’ll provide a discounted quote for resolution.

  • How many support requests can I submit each month?

    You can ask us as many questions as you’d like, and if your request is covered by your plan, then we’ll take care of it right away. Our plans include up to fifteen (15) minutes of issue investigation per request at no additional charge. If the issue requires more involved analysis and investigation, we will send a cost estimate to investigate and resolve the issue.

  • How does your developer allowance work?

    The SiteCare Advanced plan includes a two (2) hour development allowance every month.

    If there are any unused retainer hours at the end of a month, they may be rolled over into the following month’s hours. Any rollover time from a previous month expires at the end of the following month. For example, all of January’s allowance must be used by the end of February or they will expire.

    Another benefit of the developer allowance is fractional-hour billing. Core and Plus clients pay a one-hour minimum on all requests.

  • Do you offer discounts for managing more than one site?

    Yes, we offer improved pricing for clients with 5 or more sites.

  • What's your refund policy?

    We offer a full refund within the first 30 days of purchasing one of our plans. If you’re unsatisfied with our service for any reason during your trial period with us, we’ll give you back 100% of the money you gave us.

    If following the trial period you wish to cancel, you can do so at any time. We don’t offer pro-rated refunds for flexible payment plans.

  • Do you work with agencies?

    Yes. We partner with many agencies to make sure their clients are well supported once their site has launched.

    By offering one of SiteCare’s WordPress maintenance plans, agencies can deliver greater value to their clients, improve their bottom line, and add a new profit center for future growth.

  • Does my subscription cover theme and plugin license renewals?

    We include access to our enterprise-level licenses for helpful software like Video User Manuals, Advanced Custom Fields, Gravity Forms, and WP Migrate. Our clients are responsible for paying to renew all other plugin and theme licenses for their site. Licenses are revoked when a maintenance plan is canceled.

  • Do you offer web hosting?

    Yes, we offer a WordPress Web Hosting plan that perfectly complements our WordPress maintenance services.

    If you choose to host elsewhere, you can still use SiteCare’s WordPress maintenance services. We work closely with most hosting providers and have direct access to top-tier support with them as well.

  • Can you help me with SEO?

    Absolutely! We have an experienced Digital Marketing team ready to help grow your organic website traffic. Learn more about our SEO services.

  • What methods of payment do you accept?

    We accept payments by ACH, MasterCard, Visa, Discover, and American Express. After signing up, we charge your bank account or card each month on a recurring basis until you decide to make changes to your plan.

  • What are your support hours?

    Our support hours are 9am-5pm Eastern Time Zone in the United States.

  • Where is your team located?

    We are a globally distributed team with team members in North America, Asia, and Africa.

Have other questions?

Looking for information or want to try one of our plans? Contact us and we'll follow up with you as soon as possible.

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