The complete site health solution for WordPress
Your comprehensive WordPress solution to stay ahead of technical debt, optimize performance, improve website security, fix accessibility issues, increase search engine visibility, and delight website visitors.
Select a plan to view details
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Silver
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Gold
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Platinum
Want to learn more?
No other company offers the features, benefits and guarantee of SiteCare. Contact us to learn how to get all this protection, stability, and support from the original WordPress support and maintenance company.
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Silver
Ideal for website owners looking for WordPress support essentials plus a few extra bells and whistles.
Daily Remote BackupsOffsite backups shield your website from disasters, minimizing downtime and ensuring easy recovery. Our cloud backup solution offers peace of mind, security, and compliance.
WordPress Core UpdatesUpdating your WordPress core software is crucial for maintaining a secure and healthy website. Updates often contain critical security patches that fix vulnerabilities and protect your website from malicious attacks, reducing the risk of data breaches and website downtime. WordPress core updates frequently address performance bottlenecks and introduce performance optimizations. The latest WordPress updates introduce new features that can enhance your website’s capabilities. And, very frequently, we find that updating your WordPress core software helps ensure future compatibility with your plugins and themes.
Automatic Plugin UpdatesKeeping plugins up-to-date is essential, as new versions often include bug fixes, security patches, and added features. We’ll set up your automatic plugin updates, test them, review them, and ensure the new additions don’t damage your website.
(This does not include eCommerce, membership, forum, or multisite support)
Theme UpdatesMaintaining a secure and up-to-date WordPress website means keeping your WordPress theme updated with the most current version. Theme updates often include critical security patches that fix vulnerabilities and protect your website from potential threats and can introduce new features that can extend the functionality of your website. And importantly, outdated themes can slow down your website, impacting user experiences and search engine rankings.
Guaranteed Email DeliverySiteCare ensures reliable email delivery for your WordPress website, even for large email volumes. With our robust SMTP integration, you can eliminate the frustration of lost emails and undelivered messages, ensuring your critical communications reach their destination consistently.
Activity LoggingOur comprehensive WordPress activity log documents and traces all changes made to your website, along with the user responsible. This invaluable tool empowers you to monitor website modifications, quickly identify the source of potential issues, and help detect suspicious activity.
Malware ScanningWe’re constantly scanning our protected sites to identify security vulnerabilities in WordPress plugins, themes, and core files. We automatically deploy virtual patches to mitigate these vulnerabilities until a long-term security patch can be installed.
Proactive Threat ProtectionWe automatically deploy virtual patches to mitigate vulnerabilities until a long-term security patch is released and can be installed.
Hack Cleanups & Site RestoresExperiencing a hack or needing to undo changes shouldn’t disrupt your business.
Rapid Hack Cleanup: In the unfortunate event of a hack, we can swiftly identify and eliminate the threat, restoring your website to its rightful state.
Instant Backups: Need to rewind? We provide unlimited backups, allowing you to restore your website to a previous, secure point in time.
Uptime MonitoringWith 24/7 site monitoring alert services, issues like downtime, performance slowdowns, and security breaches can be identified and addressed swiftly. Know that your website is constantly monitored and protected by our web hosting and security partners.
Image OptimizationImages can slow down the performance of any website. Our image optimization service utilizes a global network for image storage and delivers the best image format and size based on device and browser type, ensuring optimal loading speed.
SiteCare Score OptimizationWe get under your website’s hood to see what’s working and what needs attention, and we’ll perform continuous optimizations to ensure your site always has a clean bill of health.
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Gold
Perfect for high-traffic blogs, eCommerce platforms, and large websites. Our Gold clients receive all Silver-level features and more.
Enterprise HostingSiteCare takes your website to the next level with enterprise-grade web hosting. Our robust platform, built for businesses like yours with demanding needs, empowers you to seamlessly handle traffic surges and data growth. Our comprehensive security measures keep your information safe. Additionally, redundant systems and proactive disaster recovery plans minimize downtime, ensuring your website remains accessible and performing optimally.
DNS ManagementOur managed DNS service takes the hassle out of domain management, ensuring accuracy and security. Let our experienced Account Managers update your subdomains, email records, and domain pointers so you don’t have to worry.
Content Delivery NetworkA Content Delivery Network (CDN) speeds up your website by housing copies of your content on servers worldwide. Your users will enjoy a smoother browsing experience as your web pages will load quickly no matter where your visitor is. Our firewall protects your site from hackers and other cyber attacks.
Daily Remote BackupsOffsite backups shield your website from disasters, minimizing downtime and ensuring easy recovery. Our cloud backup solution offers peace of mind, security, and compliance.
WordPress Core UpdatesUpdating your WordPress core software is crucial for maintaining a secure and healthy website. Updates often contain critical security patches that fix vulnerabilities and protect your website from malicious attacks, reducing the risk of data breaches and website downtime. WordPress core updates frequently address performance bottlenecks and introduce performance optimizations. The latest WordPress updates introduce new features that can enhance your website’s capabilities. And, very frequently, we find that updating your WordPress core software helps ensure future compatibility with your plugins and themes.
Staging-Tested Plugin UpdatesWe offer safe and secure plugin updates through our staging-tested process, where we test all plugin updates on a dedicated staging environment, mimicking your live site without affecting its functionality. This allows us to identify and resolve potential issues before they impact visitors. And if your site uses WooCommerce, we’re proficient in handling updates for your shopping cart and its extensions, guaranteeing your online store remains secure and functional. Our staging-tested approach minimizes risks and keeps your website secure, optimized, and up-to-date.
Theme UpdatesMaintaining a secure and up-to-date WordPress website means keeping your WordPress theme updated with the most current version. Theme updates often include critical security patches that fix vulnerabilities and protect your website from potential threats and can introduce new features that can extend the functionality of your website. And importantly, outdated themes can slow down your website, impacting user experiences and search engine rankings.
Guaranteed Email DeliverySiteCare ensures reliable email delivery for your WordPress website, even for large email volumes. With our robust SMTP integration, you can eliminate the frustration of lost emails and undelivered messages, ensuring your critical communications reach their destination consistently.
Activity LoggingOur comprehensive WordPress activity log documents and traces all changes made to your website, along with the user responsible. This invaluable tool empowers you to monitor website modifications, quickly identify the source of potential issues, and help detect suspicious activity.
Malware ScanningWe’re constantly scanning our protected sites to identify security vulnerabilities in WordPress plugins, themes, and core files. We automatically deploy virtual patches to mitigate these vulnerabilities until a long-term security patch can be installed.
Proactive Threat ProtectionWe automatically deploy virtual patches to mitigate vulnerabilities until a long-term security patch is released and can be installed.
Hack Cleanups & Site RestoresExperiencing a hack or needing to undo changes shouldn’t disrupt your business.
Rapid Hack Cleanup: In the unfortunate event of a hack, we can swiftly identify and eliminate the threat, restoring your website to its rightful state.
Instant Backups: Need to rewind? We provide unlimited backups, allowing you to restore your website to a previous, secure point in time.
Uptime MonitoringWith 24/7 site monitoring alert services, issues like downtime, performance slowdowns, and security breaches can be identified and addressed swiftly. Know that your website is constantly monitored and protected by our web hosting and security partners.
Image OptimizationImages can slow down the performance of any website. Our image optimization service utilizes a global network for image storage and delivers the best image format and size based on device and browser type, ensuring optimal loading speed.
SiteCare Score OptimizationWe get under your website’s hood to see what’s working and what needs attention, and we’ll perform continuous optimizations to ensure your site always has a clean bill of health.
Core Web Vitals PromiseWe prioritize optimizing your website with our guarantee of a “Good” score on Google’s Core Web Vitals. Ongoing maintenance and content updates can affect Core Web Vitals scores. We will actively monitor and adjust as needed knowing that maintaining a consistently “Good” score requires ongoing collaboration and effort. We are committed to providing comprehensive optimization services to enhance your website’s speed, stability, and user experience.
Development Team AccessUnlock access to elite WordPress Developers through Support Requests. From advanced troubleshooting to extending and adding features to your WordPress website, we’ve got you covered.
5 Content EditsOur content edits let you focus on what you do best while we handle the updates quickly and easily. In under thirty minutes, we can fix typos and grammatical errors, update text, images, and videos, or adjust headings, paragraphs, and captions. We can also use content edit time to optimize your title tags and meta descriptions.
5 Quick FixesQuick Fixes are tasks that take about 15 minutes to complete. Your account manager can help you install new plugins, fix broken links, troubleshoot display issues, resolve admin notices, and much more.
GA4 SupportGA4 Support includes the setup and configuration of Google Analytics 4, essential for tracking your website’s data. Our team will help tidy up implementation errors and guide you on best practices with GA4.
Support Bundle DiscountOur Gold plan clients save 10% off our Support Bundles.
Our Platinum and Diamond plan clients save even more with 15% off our Support Bundles.
Account ManagerYour dedicated Account Manager offers several advantages, acting as a trusted partner in your website’s success. Your Account Manager becomes a website expert familiar with your unique goals and challenges. They can provide tailored advice and recommendations to help you achieve your website’s full potential. SiteCare’s Account Managers possess in-depth knowledge and experience to tackle complex technical issues concerning your WordPress website. Our Account Managers go beyond troubleshooting to monitor your website’s performance proactively. They can identify areas for improvement and implement strategies to enhance your website’s speed, efficiency, and overall user experience. Having a designated point of contact is invaluable. Our Account Managers become an extension of your team, offering personalized expertise, proactive support, and a vested interest in your website’s success.
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Platinum
The Platinum Plan is for clients looking for the full suite of services for their thriving websites. You’ll be our top priority with access to all our features, including:
Enterprise HostingSiteCare takes your website to the next level with enterprise-grade web hosting. Our robust platform, built for businesses like yours with demanding needs, empowers you to seamlessly handle traffic surges and data growth. Our comprehensive security measures keep your information safe. Additionally, redundant systems and proactive disaster recovery plans minimize downtime, ensuring your website remains accessible and performing optimally.
DNS ManagementOur managed DNS service takes the hassle out of domain management, ensuring accuracy and security. Let our experienced Account Managers update your subdomains, email records, and domain pointers so you don’t have to worry.
Content Delivery NetworkA Content Delivery Network (CDN) speeds up your website by housing copies of your content on servers worldwide. Your users will enjoy a smoother browsing experience as your web pages will load quickly no matter where your visitor is. Our firewall protects your site from hackers and other cyber attacks.
Real-Time Remote BackupsReal-time remote backups create continuous copies of your website’s data, automatically sending them to a secure off-site location. This ensures that even if your primary server experiences an issue, like a hardware failure or cyberattack, you can quickly restore your website with minimal downtime and no data loss.
WordPress Core UpdatesUpdating your WordPress core software is crucial for maintaining a secure and healthy website. Updates often contain critical security patches that fix vulnerabilities and protect your website from malicious attacks, reducing the risk of data breaches and website downtime. WordPress core updates frequently address performance bottlenecks and introduce performance optimizations. The latest WordPress updates introduce new features that can enhance your website’s capabilities. And, very frequently, we find that updating your WordPress core software helps ensure future compatibility with your plugins and themes.
Staging-Tested Plugin UpdatesWe offer safe and secure plugin updates through our staging-tested process, where we test all plugin updates on a dedicated staging environment, mimicking your live site without affecting its functionality. This allows us to identify and resolve potential issues before they impact visitors. And if your site uses WooCommerce, we’re proficient in handling updates for your shopping cart and its extensions, guaranteeing your online store remains secure and functional. Our staging-tested approach minimizes risks and keeps your website secure, optimized, and up-to-date.
Theme UpdatesMaintaining a secure and up-to-date WordPress website means keeping your WordPress theme updated with the most current version. Theme updates often include critical security patches that fix vulnerabilities and protect your website from potential threats and can introduce new features that can extend the functionality of your website. And importantly, outdated themes can slow down your website, impacting user experiences and search engine rankings.
Guaranteed Email DeliverySiteCare ensures reliable email delivery for your WordPress website, even for large email volumes. With our robust SMTP integration, you can eliminate the frustration of lost emails and undelivered messages, ensuring your critical communications reach their destination consistently.
Activity LoggingOur comprehensive WordPress activity log documents and traces all changes made to your website, along with the user responsible. This invaluable tool empowers you to monitor website modifications, quickly identify the source of potential issues, and help detect suspicious activity.
Malware ScanningWe’re constantly scanning our protected sites to identify security vulnerabilities in WordPress plugins, themes, and core files. We automatically deploy virtual patches to mitigate these vulnerabilities until a long-term security patch can be installed.
Proactive Threat ProtectionWe automatically deploy virtual patches to mitigate vulnerabilities until a long-term security patch is released and can be installed.
Hack Cleanups & Site RestoresExperiencing a hack or needing to undo changes shouldn’t disrupt your business.
Rapid Hack Cleanup: In the unfortunate event of a hack, we can swiftly identify and eliminate the threat, restoring your website to its rightful state.
Instant Backups: Need to rewind? We provide unlimited backups, allowing you to restore your website to a previous, secure point in time.
Uptime MonitoringWith 24/7 site monitoring alert services, issues like downtime, performance slowdowns, and security breaches can be identified and addressed swiftly. Know that your website is constantly monitored and protected by our web hosting and security partners.
Image OptimizationImages can slow down the performance of any website. Our image optimization service utilizes a global network for image storage and delivers the best image format and size based on device and browser type, ensuring optimal loading speed.
SiteCare Score OptimizationWe get under your website’s hood to see what’s working and what needs attention, and we’ll perform continuous optimizations to ensure your site always has a clean bill of health.
Core Web Vitals PromiseWe prioritize optimizing your website with our guarantee of a “Good” score on Google’s Core Web Vitals. Ongoing maintenance and content updates can affect Core Web Vitals scores. We will actively monitor and adjust as needed knowing that maintaining a consistently “Good” score requires ongoing collaboration and effort. We are committed to providing comprehensive optimization services to enhance your website’s speed, stability, and user experience.
Development Team AccessUnlock access to elite WordPress Developers through Support Requests. From advanced troubleshooting to extending and adding features to your WordPress website, we’ve got you covered.
10 Content EditsOur content edits let you focus on what you do best while we handle the updates quickly and easily. In under thirty minutes, we can fix typos and grammatical errors, update text, images, and videos, or adjust headings, paragraphs, and captions. We can also use content edit time to optimize your title tags and meta descriptions.
Endless Quick FixesQuick Fixes are tasks that take about 15 minutes to complete. Your account manager can help you install new plugins, fix broken links, troubleshoot display issues, resolve admin notices, and much more.
GA4 SupportGA4 Support includes the setup and configuration of Google Analytics 4, essential for tracking your website’s data. Our team will help tidy up implementation errors and guide you on best practices with GA4.
Support Bundle DiscountOur Gold plan clients save 10% off our Support Bundles.
Our Platinum and Diamond plan clients save even more with 15% off our Support Bundles.
Account ManagerYour dedicated Account Manager offers several advantages, acting as a trusted partner in your website’s success. Your Account Manager becomes a website expert familiar with your unique goals and challenges. They can provide tailored advice and recommendations to help you achieve your website’s full potential. SiteCare’s Account Managers possess in-depth knowledge and experience to tackle complex technical issues concerning your WordPress website. Our Account Managers go beyond troubleshooting to monitor your website’s performance proactively. They can identify areas for improvement and implement strategies to enhance your website’s speed, efficiency, and overall user experience. Having a designated point of contact is invaluable. Our Account Managers become an extension of your team, offering personalized expertise, proactive support, and a vested interest in your website’s success.
Search Console AssistanceGain insights into how your website is performing in search results, including how often it appears, which queries it ranks for, and how users interact with it. Search Console can detect potential issues with your website that could be impacting its search engine visibility. And by understanding how Google sees your website, you can make informed decisions to improve its search engine ranking and visibility. While we provide support and guidance, Google Search Console Assistance does not guarantee specific ranking positions on Google search results.
Priority SupportYou jump right to the front of the line with priority support. Our experts will put your website’s requirements first, fixing any issues and prioritizing your needs as the VIP you are.
Actionable Performance ReportsAll your key metrics, including your website traffic, social media impressions, and “Good” Core Web Vitals score, will be tracked and housed on one neat dashboard.
Still Have Questions?
Browse our FAQ for plan details or get in touch with our team.