The complete site health solution for WordPress

We give your website the reliable, high-performance hosting it deserves. Our platform is built to handle busy sites with ease, so you don’t have to worry about slowdowns or crashes when traffic spikes. We also prioritize security to keep your data safe and have backup systems in place to prevent downtime. That means your site stays online, fast, and secure—no stress, just smooth performance.

Our managed DNS service makes domain management easy. Our team handles subdomains, email records, and domain settings for you—keeping everything accurate, secure, and hassle-free.

We partner with Cloudflare to speed up and protect your website. Cloudflare’s global CDN stores copies of your site on servers worldwide, reducing load times for visitors everywhere. Beyond performance, our Cloudflare-powered firewall blocks hackers, DDoS attacks, and other cyber threats. Additional benefits include bot management, automatic SSL, and Always Online™ technology to keep your site accessible even during server disruptions.

Our 24/7 site monitoring detects downtime, performance issues, and security threats in real time. If a problem arises, we’re alerted immediately and take action to keep your site operational. With support from our trusted web hosting and security partners, your site stays protected at all hours.

We set up and monitor dependable email delivery for your WordPress site with SendGrid and Gravity SMTP working together. This ensures your important messages are sent reliably, reducing the risk of lost or undelivered emails from WordPress.

We set up automated tests that simulate real user actions on your most critical website flows. Think form submissions, checkout processes, account signups, quote requests, or any conversion path that directly ties to revenue.

These tests run on a recurring schedule (typically every hour or every few hours, depending on the flow). Each test walks through the exact steps a real user would take: clicking buttons, filling in fields, selecting options, and confirming the final submission or transaction. If any step in the process fails or behaves unexpectedly, our team gets an immediate alert.

What that means for you:

A plugin update, a theme change, a third-party script conflict, or even a server-side issue can silently break a form or checkout flow. Most companies don’t find out until a visitor complains, or worse, until they notice a revenue dip days later. User Journey Monitoring closes that gap. We catch the break, often within hours, and our team can begin diagnosing and fixing the issue before it costs you leads or sales.

What’s included:

• Up to 5 unique user flows monitored (e.g., contact form submission, checkout completion, login process, search functionality, multi-step quote builder)
• Automated tests running on a regular schedule
• Immediate alerting to our team on any test failure or regression
• Our team investigates and resolves issues as part of your maintenance plan

What it doesn’t replace:

This isn’t uptime monitoring (we handle that separately). Uptime monitoring tells you if the site is online. User Journey Monitoring tells you if the site is working the way your visitors expect it to. Your site can be “up” and still have a broken checkout or a form that submits to nowhere.

We track all changes made to your WordPress site with a detailed activity log, recording who made each update. This helps you monitor modifications, pinpoint issues faster, and detect any suspicious activity before it becomes a problem.

Our proactive threat protection goes beyond basic security by actively monitoring your site for vulnerabilities using an extensive database of known threats. We identify compromised plugins, themes, and core files before they can be exploited. When a security risk is detected, we immediately deploy virtual patches to block potential attacks, keeping your site secure until an official update is available. This approach minimizes risk, protects your data, and keeps your website running safely without delays.

We continuously scan your WordPress site using an industry-leading algorithm to detect compromised files, vulnerabilities, and security risks in plugins, themes, and core files. If a threat is found, we apply virtual patches to block exploits until a permanent fix is available from the author, keeping your site protected at all times.

A security breach shouldn’t disrupt your business.

Rapid Hack Cleanup: If your site is compromised by an external threat, our team swiftly investigates and removes the breach, restoring your site to a secure state—all handled with a white-glove touch.

Instant Backups: We provide 90 days of backups so we can roll back to a safe version of your site, with our experts managing the restoration for you.

Get next-generation spam protection for all of the forms on your website.

Our offsite backup solution keeps your website safe from disasters, hacking, or accidental changes. Stored securely in the cloud, they ensure quick recovery and minimal downtime—so you’re always protected and back online fast, even if your web server fails.

Our real-time backup solution instantly save changes to your site, keeping a secure copy offsite at all times. Perfect for online stores and dynamic sites, this ensures you never lose data and can restore your site fast if something goes wrong.

We take care of your WordPress core updates, ensuring your site stays secure, fast, and compatible. We handle the updates safely, protecting against security threats, improving performance, and preventing conflicts with your plugins and themes—so you don’t have to worry about a thing.

Our Staging Site feature gives you a dedicated environment for testing, without the added cost of managing a separate setup. We handle all the testing and updates on your behalf, ensuring everything works before making any changes to your live site. This means you get all the benefits of a safe testing environment, without the extra expense.

We handle plugin updates safely with our staging-tested process. Updates are first applied in a dedicated staging environment, where we test functionality and use visual comparisons to catch any layout or design issues before going live. We also perform human-led functional testing. For WooCommerce and membership sites, we also update shopping cart features and extensions to deliver rock-solid transactions. This approach helps prevent disruptions, keeping your site secure, optimized, and performing at its best.

You get a dedicated Account Manager who becomes your go-to expert for your website. They are fully familiar with your site’s goals and challenges, offering tailored advice and recommendations to help you achieve optimal performance. Your Account Manager proactively monitors your site’s performance, identifying areas for improvement and implementing strategies to enhance speed, efficiency, and user experience. As part of your plan, they serve as a personalized point of contact, providing ongoing support and expertise to ensure your website’s success.

We guarantee a “Good” score on Google’s Core Web Vitals, focusing on speed, stability, and user experience. Since ongoing maintenance and content updates can impact performance, we continuously monitor and fine-tune your site to keep it optimized. Achieving and maintaining top scores requires ongoing collaboration, and we’re committed to making sure your site meets Google’s standards for a fast, reliable experience.

Our Core Web Vitals optimization service is designed to enhance your website’s performance, responsiveness, and visual stability. We focus on faster loading times (LCP), reduced input delays (INP), and improved layout stability (CLS), which improve user experience and boost search rankings. Using Real User Monitoring (RUM) testing and CRUX data, we gain valuable insights to tailor improvements to each page. Our team conducts detailed audits, implements custom optimizations, and continuously tracks performance to maintain optimal results. This service is ideal for publishers and businesses seeking sustained improvements in site health and SEO.

Gold plan clients receive a 10% discount on our Flex Packs.

Diamond plan clients enjoy an even greater benefit with a 15% discount on Flex Packs.

Platinum clients receive priority support, with every request handled by an expert and moved to the front of the line. If you don’t receive a response within one hour during business hours, your request is automatically escalated to a manager as part of our SLA, making sure your issue is addressed promptly and effectively.

Our accessibility monitoring service, available exclusively to Platinum and Diamond clients, helps keep your website inclusive and compliant with WCAG standards. We scan up to 500 pages for accessibility issues, providing detailed reports on violations, severity levels, and recommended fixes.

This service includes:

• Automated scanning for WCAG 2.2 AA compliance
• Issue categorization by severity
• Monthly reports with insights and trends
• Real-world assistive technology emulation to detect usability barriers

While our monitoring keeps you updated on accessibility issues, it doesn’t include remediation. If you need help addressing detected issues, our team can assist through Support Bundles to ensure your site meets compliance standards. Need more coverage? We can monitor additional pages for $100 per 500-page bundle.

All your key metrics, including website traffic, Core Web Vitals performance, and data from multiple sources like Ahrefs, GA4, and Google Search Console, are tracked and displayed in one easy-to-use dashboard. This centralized platform provides a real-time view of your site’s health and performance, allowing you to monitor trends, identify areas for improvement, and ensure your site maintains a “Good” Core Web Vitals score. You can easily share the dashboard internally within your team or with management, making it simple to collaborate and keep everyone aligned on goals and performance.

GA4 Support covers the setup and configuration of Google Analytics 4, ensuring accurate tracking of your website’s data. Our team will resolve implementation errors and provide guidance on best practices to optimize your GA4 setup.

With our Google Search Console assistance, our team helps interpret the data and insights within GSC to improve your site’s search engine visibility. We analyze issues such as Core Web Vitals, crawl errors, indexing problems, and mobile usability concerns, providing expert guidance on how to address them. Our team offers strategic advice on how to prioritize fixes and improve your site’s search performance based on GSC data, helping you make informed decisions for ongoing optimization.