SiteCare Platinum
SiteCare Platinum
Enterprise-grade WordPress care for high-stakes digital operations
The Platinum Plan is designed for organizations that demand top-tier performance, accessibility compliance, and comprehensive support for their complex WordPress websites. Whether you’re managing a high-traffic eCommerce platform, a membership site, or a content-rich portal, our Platinum Plan ensures your site remains fast, secure, and fully optimized.
Enterprise-grade WordPress care for high-stakes digital operations
The Platinum Plan is designed for organizations that demand top-tier performance, accessibility compliance, and comprehensive support for their complex WordPress websites. Whether you’re managing a high-traffic eCommerce platform, a membership site, or a content-rich portal, our Platinum Plan ensures your site remains fast, secure, and fully optimized.
Is The Platinum Plan Right for You?
SiteCare Platinum is ideal for businesses that:
- Operate complex WordPress sites requiring advanced maintenance and optimization.
- Need to ensure compliance with accessibility standards like WCAG 2.2 AA.
- Require detailed performance reporting and analytics integration.
- Seek priority support with rapid response times and escalation protocols.
- Desire a strategic partner to manage and enhance their digital presence.
What’s Included and Why It Matters
Everything in the Gold Plan
All the Benefits. Even More Peace of Mind.
Platinum includes everything in our Gold Plan — from staging-tested updates and daily backups to expert support and a dedicated Account Manager — plus enhanced services designed for high-performance websites.
Unlimited Quick Fixes
Fix It Fast. Fix It Often.
There’s no cap on quick fixes for Platinum clients. Whether it’s a broken layout, a plugin hiccup, or a settings tweak, our team is on it fast. Keep your site running smoothly without worrying about limits.
10 Content Edits per Month
Fresh Content, On Your Schedule.
Stay current without lifting a finger. Our team handles up to 10 content edits each month. From updating bios to swapping images, your site always reflects your latest and greatest.
Accessibility Monitoring
Compliance That Doesn’t Cut Corners.
We scan your site regularly for WCAG 2.2 AA compliance, flag potential issues, and help keep your site accessible and inclusive for all users. It’s about doing the right thing and reducing legal risk while you’re at it.
Reporting Dashboard
Know What’s Working. Fix What’s Not.
We combine data from GA4, Search Console, and Ahrefs into a dashboard that you can access any time to get clear, actionable insights into your traffic, SEO, and performance. No digging required.
Manager Escalation Protocol
When It’s Urgent, It’s Escalated.
If a request isn’t progressing or requires deeper intervention, it’s fast-tracked to a manager. You get quicker answers and fewer delays because your time matters.
Real-Time Remote Backups
Instant Protection for Dynamic Sites.
We capture real-time changes to your database, ideal for high-activity websites like Learning Management Systems, eCommerce stores, and Membership sites. Even your most recent orders, enrollments, or user actions are safe and recoverable within seconds if something goes wrong.
Core Web Vitals Guarantee
Built for Google. Tuned for Speed.
We guarantee your site will meet Google’s Core Web Vitals benchmarks for performance. With up to 75 unique views included, we go beyond surface-level fixes to optimize the pages your visitors actually use—helping your site load faster, feel smoother, and rank better.
Google Analytics 4 (GA4) Support
Smarter Tracking, Fully Supported.
We configure, validate, and maintain your GA4 setup so you can trust your data. Whether you’re monitoring user behavior or conversion funnels, we help make sense of the numbers.
Search Console Assistance
Turn Search Data into Results.
We help you interpret key data, resolve indexing issues, and implement fixes that improve your visibility in Google. Platinum clients get direct access to expert help with every alert and report.
Guaranteed Transactional Email Delivery
Every Message. Delivered Reliably.
From password resets to purchase receipts, we ensure critical emails reach your users using robust, monitored delivery tools. No more guessing if your site’s emails are working.
Dedicated Account Manager
Strategic Guidance. Personal Touch.
You’ll work closely with an Account Manager who knows your business inside and out. They provide ongoing strategy, prioritize your roadmap, and act as your single point of contact.
Web Hosting Included
High-Performance Hosting. Hands-Free.
Your site is hosted on our premium WordPress stack with built-in speed, security, and scalability. We handle everything from maintenance to uptime so you can stay focused on your business.
Everything in the Gold Plan
All the Benefits. Even More Peace of Mind.
Platinum includes everything in our Gold Plan — from staging-tested updates and daily backups to expert support and a dedicated Account Manager — plus enhanced services designed for high-performance websites.
Unlimited Quick Fixes
Fix It Fast. Fix It Often.
There’s no cap on quick fixes for Platinum clients. Whether it’s a broken layout, a plugin hiccup, or a settings tweak, our team is on it fast. Keep your site running smoothly without worrying about limits.
10 Content Edits per Month
Fresh Content, On Your Schedule.
Stay current without lifting a finger. Our team handles up to 10 content edits each month. From updating bios to swapping images, your site always reflects your latest and greatest.
Accessibility Monitoring
Compliance That Doesn’t Cut Corners.
We scan your site regularly for WCAG 2.2 AA compliance, flag potential issues, and help keep your site accessible and inclusive for all users. It’s about doing the right thing and reducing legal risk while you’re at it.
Reporting Dashboard
Know What’s Working. Fix What’s Not.
We combine data from GA4, Search Console, and Ahrefs into a dashboard that you can access any time to get clear, actionable insights into your traffic, SEO, and performance. No digging required.
Manager Escalation Protocol
When It’s Urgent, It’s Escalated.
If a request isn’t progressing or requires deeper intervention, it’s fast-tracked to a manager. You get quicker answers and fewer delays because your time matters.
Core Web Vitals Guarantee
Built for Google. Tuned for Speed.
We guarantee your site will meet Google’s Core Web Vitals benchmarks for performance. With up to 75 unique views included, we go beyond surface-level fixes to optimize the pages your visitors actually use—helping your site load faster, feel smoother, and rank better.
Real-Time Remote Backups
Instant Protection for Dynamic Sites.
We capture real-time changes to your database, ideal for high-activity websites like Learning Management Systems, eCommerce stores, and Membership sites. Even your most recent orders, enrollments, or user actions are safe and recoverable within seconds if something goes wrong.
Google Analytics 4 (GA4) Support
Smarter Tracking, Fully Supported.
We configure, validate, and maintain your GA4 setup so you can trust your data. Whether you’re monitoring user behavior or conversion funnels, we help make sense of the numbers.
Search Console Assistance
Turn Search Data into Results.
We help you interpret key data, resolve indexing issues, and implement fixes that improve your visibility in Google. Platinum clients get direct access to expert help with every alert and report.
Guaranteed Transactional Email Delivery
Every Message. Delivered Reliably.
From password resets to purchase receipts, we ensure critical emails reach your users using robust, monitored delivery tools. No more guessing if your site’s emails are working.
Dedicated Account Manager
Strategic Guidance. Personal Touch.
You’ll work closely with an Account Manager who knows your business inside and out. They provide ongoing strategy, prioritize your roadmap, and act as your single point of contact.
Web Hosting Included
High-Performance Hosting. Hands-Free.
Your site is hosted on our premium WordPress stack with built-in speed, security, and scalability. We handle everything from maintenance to uptime so you can stay focused on your business.
SiteCare Platinum Plan at a Glance
| Feature | Included |
|---|---|
| Everything in the Gold | ✅ |
| Unlimited Quick Fixes | ✅ |
| 10 Content Edits per Month | ✅ |
| Accessibility Monitoring | ✅ |
| Reporting Dashboard | ✅ |
| Manager Escalation Protocol | ✅ |
| Real-Time Remote Backups | ✅ |
| 75 Core Web Vitals Optimizations | ✅ |
| Google Analytics 4 (GA4) Support | ✅ |
| Search Console Assistance | ✅ |
| Guaranteed Email Delivery | ✅ |
| Dedicated Account Manager | ✅ |
| Web Hosting Included | ✅ |
| 15% Discount on Support Bundles | Available for Purchase |
A Few Things to Know
- Content edits reset monthly and do not roll over.
- Support Bundles are available in 5-hour increments for additional development needs.
- Web hosting and Cloudflare CDN services are included, essential for optimal performance and compliance
- All plans are backed by a 30-day money-back guarantee.
Ready to Elevate Your Website?
Let’s discuss how SiteCare Platinum can meet your organization’s unique needs and drive digital success.
Ready to Elevate Your Website?
Let’s discuss how SiteCare Platinum can meet your organization’s unique needs and drive digital success.
Not Sure Which Plan Is Right for You?
Compare Silver with our Gold, Platinum, and Diamond plans to see what level of support matches your needs.
