Never Stress About Your WordPress Website Ever Again

With our status as the #1 WordPress Maintenance and Support Agency, your website is in good hands.

WordPress Maintenance Starter Guide

5-star rating

“We're truly happy with SiteCare”

Clutch Review

5-star rating

“They make sure everything works”

Clutch Review

5-star rating

“Their level of expertise is unmatched”

Clutch Review

Trusted by these
Premium Brands

BodyArmor
Atlanta Fine Homes
Damn Delicious
Miura
Polyglass
Sally's Baking Addiction
Saturday Evening Post
Welcome

SiteCare managed websites generate
over 247 Million pageviews a month

You’ve tried working with freelancers and other WordPress Maintenance companies in the past. It’s time to partner with the industry-leading WordPress Maintenance agency, SiteCare.

What if your WordPress
website went

From this...

To this...

  • From...Slow for visitors to load and browse
    to
    To...Blazingly-fast WordPress website
  • From...Multiple security breaches and warnings
    to
    To...Fully secured, monitored and backed up website
  • From...Missing performance upgrades and features
    to
    To...Theme, plugins, and core software in tip-top shape
  • From...Declining website traffic
    to
    To...Month on month website improvements
  • From...Unresponsive and buggy ecommerce store
    to
    To...Mobile-friendly and optimized ecommerce website
  • From...Inexperienced WordPress developers
    to
    To...Expert WordPress development assistance

Want this peace of mind for one of your
business’s most important assets?

How It Works

Here’s how to get started with SiteCare.

  1. Step 01

    Select.

    Pick a SiteCare plan

    We’ll help you decide which plan is the best fit for your website and budget.

  2. Step 02

    Prepare.

    Give SiteCare access

    Our team will guide you on what website access we’ll need.

  3. Step 03

    Begin.

    We get to work

    We roll up our sleeves and get stuck in, starting with a comprehensive website audit to determine the health of your WordPress site.

  4. Step 04

    Enjoy!

    It's that simple

    You can now rest easy knowing SiteCare is securing your website.

What’s included in our
SiteCare plans?

SiteCare Partner Program

Rapid Resolution Assistance

Minor issues on your website shouldn’t require a drawn-out investigation and a charge for fixes. SiteCare’s plans include up to 15 minutes of issue investigation at no cost. We can often resolve issues within that time frame.

SiteCare Partner Program

Ecommerce Expertise

Trust your online store’s maintenance and support needs to our expert development team so you can focus on growing your brand, products and sales.

WordPress Maintenance Starter Guide

Quality Assurance Testing

Review, test and sign off on all website changes on a staging server so your website is never at risk.

WordPress Maintenance Starter Guide

WordPress Updates

Our experienced WordPress team handles all WordPress core updates, so your site is always functional and secure.

WordPress Maintenance Starter Guide

Speed & Performance Optimization

We assess the impact of faulty plugins, poorly-written themes, oversized images, the quality of your web host, and the impact of third-party ad networks. Then we knuckle down to implement available best practices to get your site running like a well-oiled machine.

Sound like the solution you’ve been looking for? Great! Let’s get you started.

  • Account Management

    Build a consistent relationship with a dedicated account manager, who knows you, your website and your business and is just an email or call away to help with any requests, concerns or issues.

  • Uptime Monitoring

    Rest assured that the minute your site goes down, we will be the first to know — and respond! We’ll resolve any issues we find, and often before you are aware of them.

  • Site Restores

    Need to roll back changes on your site or press the reset button after a security breach? We can easily restore a backup of your website in an instant and you’ll have your site back to the way it was in no time.

  • Automated Deployments

    We take the friction out of change control to help keep your website running smoothly for you and your customers, even when changes are happening behind the scenes.

  • Developer on-call

    Request iterative improvements and technical support at a fraction of the cost of hiring a full- or part-time staff developer.

  • Emergency WordPress Help

    With industry-best response and resolution times, our support team is ready to jump in and help you with any kind of website disaster.

Our Clients Love Us

Chungah Rhee
damndelicious.net

“I have been with this awesome team since 2014 and I have no plans of leaving them EVER. They are the most reliable, most amazing group of people, and they are quite literally your knight-in-shining-armor, protecting your site from anything and everything.”

Eric Stephan
SMRTLABS

“SiteCare has helped us launch and manage multiple WordPress eCommerce websites and we couldn’t ask for a better dev partner. They’ve gone above and beyond to protect our online brands and provide a stellar experience for our customers.”

Sally McKenney
sallysbakingaddiction.com

“I’ve trusted SiteCare to handle all of my website maintenance and technical support for over 6 years. They not only respond to my queries quickly, they simplify even the most complicated answers. With their extremely reliable and friendly support and their ability to meet deadlines, I’ve NEVER had to worry about a technical problem looming on my site!”

Steve Harman
saturdayeveningpost.com

“After our site had been redesigned in WordPress, we needed continuous WordPress support of our new site. Their WordPress on-call support was the perfect fit for us. With any WordPress issue, their response time, professionalism, and knowledge could not be better. It is like having an on-call group of WordPress experts on our staff, ready to go, for a very reasonable rate that can’t be beat. Highly recommend them.”

Chungah Rhee
damndelicious.net

“I have been with this awesome team since 2014 and I have no plans of leaving them EVER. They are the most reliable, most amazing group of people, and they are quite literally your knight-in-shining-armor, protecting your site from anything and everything.”

Eric Stephan
SMRTLABS

“SiteCare has helped us launch and manage multiple WordPress eCommerce websites and we couldn’t ask for a better dev partner. They’ve gone above and beyond to protect our online brands and provide a stellar experience for our customers.”

Sally McKenney
sallysbakingaddiction.com

“I’ve trusted SiteCare to handle all of my website maintenance and technical support for over 6 years. They not only respond to my queries quickly, they simplify even the most complicated answers. With their extremely reliable and friendly support and their ability to meet deadlines, I’ve NEVER had to worry about a technical problem looming on my site!”

Steve Harman
saturdayeveningpost.com

“After our site had been redesigned in WordPress, we needed continuous WordPress support of our new site. Their WordPress on-call support was the perfect fit for us. With any WordPress issue, their response time, professionalism, and knowledge could not be better. It is like having an on-call group of WordPress experts on our staff, ready to go, for a very reasonable rate that can’t be beat. Highly recommend them.”

Frequently Asked Questions

  • What happens if a plugin or theme update breaks my site?

    The simple answer is that we’ll work with you to fix it. We go out of our way to ensure compatibility before we update plugins, themes, or WordPress core software, but sometimes the results of an update are unexpected and things break. If an update we perform causes something to break, we’ll spend up to 1 hour trying to fix the problem. If we are unable to get the latest version of the theme or plugin to work properly on your site, we’ll roll back the update to the most recent stable version, and provide you with a recommendation for a path forward to get the issue resolved.

  • What happens if my site is hacked?

    Our team will assist until your website is clean, safe, and back online. In the event of a site hack that requires professional remediation from our trusted partner, Sucuri, we’re able to offer their services at a discount to our clients.

  • How many support requests can I submit each month?

    You can ask us as many questions as you’d like, and if your request is covered by your plan, then we’ll take care of it right away. Our plans include up to fifteen (15) minutes of issue investigation per request at no additional charge. If the issue requires more involved analysis and investigation, we will send a cost estimate to investigate and resolve the issue.

  • How does your maintenance retainer work?

    The SiteCare Pro plan includes a two (2) hour support retainer every month.

    If there are any unused retainer hours at the end of a month, they may be rolled over into the following month’s hours. Any rollover time from a previous month expires at the end of the following month. For example, all of January’s retainer hours must be used by the end of February or they will expire.

    Another benefit of the retainer is fractional-hour billing. Non-retainer clients pay a one-hour minimum on all requests.

  • Do you offer discounts for managing more than one site?

    Yes, we offer improved pricing for clients with 5 or more sites.

  • What's your refund policy?

    We offer a full refund within the first 30 days of purchasing one of our plans. If you’re unsatisfied with our service for any reason during your trial period with us, we’ll give you back 100% of the money you gave us.

    If following the trial period you wish to cancel, you can do so at any time. We don’t offer pro-rated refunds for monthly subscriptions. However, if you’ve paid for an annual subscription and wish to cancel, we’ll issue a refund for the remaining months of your subscription.

  • Do you work with agencies?

    Yes. We partner with many agencies to make sure their clients are well supported once their site has launched.

    By offering one of SiteCare’s WordPress maintenance plans, agencies can deliver greater value to their clients, improve their bottom line, and add a new profit center for future growth.

  • Does my subscription cover theme and plugin license renewals?

    We include access to our enterprise-level licenses for helpful software, like Akismet, Video User Manuals, and WP Migrate Pro. Our clients are responsible for paying to renew all other plugin and theme licenses for their site.

  • What's the best way to contact you?

    To learn about our WordPress maintenance services, please fill out this form.

  • Do you offer web hosting?

    Yes, we offer a managed cloud hosting plan that perfectly complements our WordPress maintenance services.

    If you choose to host elsewhere, you can still use SiteCare’s WordPress maintenance services. We work closely with most hosting providers and have direct access to top-tier support with them as well.

  • Can you help me with SEO?

    You bet! Learn more about our SEO services.

  • What methods of payment do you accept?

    We accept payments by ACH, MasterCard, Visa, Discover, and American Express. After signing up, we charge your bank account or card each month on a recurring basis until you decide to make changes to your plan.

  • Where is your team located?

    We are a distributed team located throughout the U.S. and South Africa.

  • What are your support hours?

    Our support hours are 9am-5pm Eastern Time Zone in the United States.

  • Ready to Start?

    Our WordPress experts are ready to help you manage, maintain, safeguard, and improve your website.