Is your website falling short in the accessibility department? We’ll help you get it back on track.
SiteCare is here to foster an outstanding digital experience for disabled users who visit your website — and help to protect businesses from costly ADA lawsuits.
Through our web accessibility testing and remediation services, we help you establish your website’s compliance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG).
Web accessibility lawsuits are on the rise — the time to act is now. Taking proactive steps today to ensure your site meets ADA compliance requirements and WCAG 2.1 standards can help prevent costly legal cases down the road.
Complying with web accessibility standards isn’t just legal precaution; it’s a smart business move. About 20% of people in the U.S. live with a visual, hearing, cognitive, physical, and/or reading disability — that’s nearly 57 million potential customers. Making your site accessible keeps these users on your site longer and removes obstacles in their journey to becoming a customer. friction points in your conversion funnel.
By providing an excellent user experience to disabled people, you’re elevating the user experience for everyone else, too. Whether someone is using a mobile device, experiencing a slow internet connection, or just appreciates an clean, easy-to-navigate website, non-disabled users directly benefit from accessible design elements and features.
Accessible websites offer enhanced user experiences and loading speeds, both major factors in search engine rankings. Additionally, many accessible features, such as metadata and schema markup, make it easier for search engines to crawl and index your site more accurately.
We manually review and test your website to determine its current level of compliance with ADA requirements and WCAG 2.0/2.1 standard. For this step, we use a mix of manual processes and automated tools, including AATT, aXe, Google Lighthouse, JAWS, OSX Voiceover Utilities, and Wave.
Once we have a clear picture of the technical fixes required to make your site accessible, our team of technical experts and developers will begin addressing the issues in order of severity.
“Their team is diligent in pointing out what is or isn’t working well and then really diving in to figure out why.”
Alexandra Helton Associate Marketing Manager, Polyglass U.S.A
[W]e were searching for a firm that was quick and nimble...SiteCare’s turnaround times are quick compared to the other agencies we’ve tried. They always set expectations around timing, and they always hit them on time, if not earlier. The team also quickly addresses issues as quickly as possible. We’ve had no headaches with SiteCare. We have all the confidence in the world that they get things done and do them correctly.
Jason Thalappillil Marketing Head, BODYARMOR
We have been more than impressed with the professionalism and responsiveness from SiteCare. Ryan has responded quickly to my many questions while we got a new site up and running. I applaud the customer service and would highly recommend them!
Jeffrey Luther Founder & President, Home Probe
SiteCare has helped us launch and manage multiple eCommerce websites and we couldn't ask for a better dev partner. They've gone above and beyond to protect our online brands and provide a stellar experience for our customers.
Eric Stephan SMRTLABS
Our healthcare consulting firm has had countless issues with website support and development over the past few years. SiteCare came to us highly recommended so we made an official switch 3 months ago and have had nothing but positive experiences to date. SiteCare has been managing the entire backend of our site and has also developed a new section of our site promoting a new book we have published. We have many plans in store for additional development in 2019 and have complete faith SiteCare will deliver.
DJ Sullivan Director of Business Development & Marketing, HSG Advisors
I have been with this awesome team since 2014 and I have no plans of leaving them EVER. They are the most reliable, most amazing group of people, and they are quite literally your knight-in-shining-armor, protecting your site from anything and everything. And when you're freaking out because your site is down or something is malfunctioning, they will come rescue you and keep you calm throughout the entire process. I seriously cannot recommend them enough!
Chungah Rhee Damn Delicious
I've trusted SiteCare to handle all of my website maintenance and technical support for over 6 years. They not only respond to my queries quickly, they simplify even the most complicated answers. With their extremely reliable and friendly support and their ability to meet deadlines, I've NEVER had to worry about a technical problem looming on my site!
Sally McKenney Sally's Baking Addiction
With the exceptional guidance and patience of SiteCare, we have evolved our website and digital marketing to levels we did not believe we could. Beyond a coach, we consider the folks at SiteCare members of our team.
Scott Lelling Director of Strategic Marketing, Polyglass U.S.A., Inc.
After our site had been redesigned in WordPress, we needed continuing WordPress support of our new site. Their WordPress on-call support was the perfect fit for us. With any WordPress issue, their response time, professionalism, and knowledge could not be better. Ryan always has the answer for us, always the same day, if not within minutes of me asking a question. It is like having an on-call group of WordPress experts on our staff, ready to go, for a very reasonable rate that can't be beat. Highly recommend them.
Steve Slon Saturday Evening Post
I use to spend hours trying to figure out how to optimize my site, fix plugin errors, and frustrating technical stuff. Getting SiteCare was one of the best things I’ve done for my small business. They handle all the technical stuff plus so much more!
Monique Kilgore Divas Can Cook
The ADA does not elaborate on compliance standards for web accessibility, but that doesn’t mean that it can be ignored. Title III of the ADA “prohibits discrimination on the basis of disability in the activities of places of public accommodations,” which includes websites. Ignoring accessibility measures can lead to lawsuits, but optimizing your website to the standards of the Web Content Accessibility Guidelines, or WCAG, can provide protection from such litigation.
WCAG creates universal web accessibility standards since the ADA doesn’t provide those guidelines. The current version of the guidelines, WCAG 2.1, breaks the concept of accessibility down into four principles — your website should be perceivable, operable, understandable, and robust.
Not only are accessible websites generally faster and easier to use, but many of the other elements of web accessibility are useful from an SEO standpoint.
Web accessibility lawsuits are most common in industries with products and services that are used by people on a daily basis. This includes food service, retail, financial services, as well as hospitality, travel, and entertainment companies.
Improving your website accessibility is not only the right thing to do for your users — it’s the smart thing to do for your business.
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