SiteCare Gold
SiteCare Gold
Premium care. Proactive support. Strategic guidance when it matters most.
The SiteCare Gold Plan is for organizations that rely on search engine traffic to generate leads and drive revenue. With more complex WordPress sites, often involving eCommerce or user accounts, these businesses need more than basic updates. They need expert guidance, hands-on support for routine tasks, and performance guarantees. The Gold Plan delivers all of that and more, without the cost or hassle of building an in-house team.
Premium care. Proactive support. Strategic guidance when it matters most.
The SiteCare Gold Plan is for organizations that rely on search engine traffic to generate leads and drive revenue. With more complex WordPress sites, often involving eCommerce or user accounts, these businesses need more than basic updates. They need expert guidance, hands-on support for routine tasks, and performance guarantees. The Gold Plan delivers all of that and more, without the cost or hassle of building an in-house team.
Is The Gold Plan Right for You?
SiteCare Gold is tailored for businesses that:
- Depend on Google for traffic, rankings, and visibility.
- Operate eCommerce stores or websites with user accounts or interactive functionality.
- Need fast, reliable help from real developers
- Want to continuously optimize their site for speed, performance, and conversions.
- Value having a strategic Account Manager who knows their site and offers proactive insights.
What’s Included and Why It Matters
Everything in the Silver Plan
Foundational Protection
Enjoy peace of mind with daily off-site backups, around-the-clock monitoring, security defenses, and update management. Get all the foundational benefits carried forward from the Silver Plan.
Web Hosting Included
Premium Hosting. Built for Speed.
With fast, secure hosting included, your site lives on an optimized WordPress stack with built-in caching, CDN, and security features. We host it. We maintain it. We keep it running like a dream.
Staging-Tested Updates
Safe Updates. Zero Guesswork.
Before pushing major changes live, we test updates in a secure staging environment. This ensures plugin conflicts or update risks are identified and resolved before your visitors are ever affected.
Dedicated Account Manager
A Strategic Partner for Your Website
Your Account Manager understands your business and your website, uncovers new opportunities for improvement, and helps steer important technical decisions including plugin choices to SEO updates.
Quick Fixes & Content Edits (5 of Each Per Month)
Fresh, Functional, and Always On Point
Gold gives you 5 quick fixes and 5 content edits every month—free. Quick fixes (<15 min) mend broken links, layout bugs, or plugin settings, while content edits (<30 min) add staff, posts, images, or copy tweaks to keep your site fresh without extra fees.
Priority Support from Developers
Access to Expert Help, When You Need It
Need deeper tech work? Gold clients get priority developer access and 10% off 5-hour Support Bundles for custom builds, plugin integrations, or complex fixes—on-demand expertise without the cost of a full-time hire; just purchase hours as needed.
10% Discount on All Support Bundles
Reduce Your Development Costs.
Support Bundles are available in 5-hour increments and can be used for advanced troubleshooting, custom projects, feature improvements and more. Gold clients receive a 10% discount on all new and renewed bundles. It’s our way of making premium development support more affordable and accessible.
Core Web Vitals Guarantee
Built for Google. Tuned for Optimal Experience.
We guarantee your website will meet Google’s Core Web Vitals benchmarks by focusing on page speed, visual stability, and interactivity. Because content updates and plugin changes can affect performance, we continuously monitor and fine-tune your site to ensure it remains fast, responsive, and user-friendly.
Guaranteed Transactional Email Delivery
No Missed Orders. No Lost Leads.
From account registrations to purchase confirmations, your WordPress site relies on transactional emails. We configure and monitor dependable delivery using Gravity SMTP and SendGrid to ensure those critical messages get where they need to go reliably and securely.
Everything in the Silver Plan
Foundational Protection
Enjoy peace of mind with daily off-site backups, around-the-clock monitoring, security defenses, and update management. Get all the foundational benefits carried forward from the Silver Plan.
Web Hosting Included
Premium Hosting. Built for Speed.
With fast, secure hosting included, your site lives on an optimized WordPress stack with built-in caching, CDN, and security features. We host it. We maintain it. We keep it running like a dream.
Staging-Tested Updates
Safe Updates. Zero Guesswork.
Before pushing major changes live, we test updates in a secure staging environment. This ensures plugin conflicts or update risks are identified and resolved before your visitors are ever affected.
Dedicated Account Manager
A Strategic Partner for Your Website
Your Account Manager understands your business and your website, uncovers new opportunities for improvement, and helps steer important technical decisions including plugin choices to SEO updates.
Quick Fixes & Content Edits (5 of Each Per Month)
Fresh, Functional, and Always On Point
Gold gives you 5 quick fixes and 5 content edits every month—free. Quick fixes (<15 min) mend broken links, layout bugs, or plugin settings, while content edits (<30 min) add staff, posts, images, or copy tweaks to keep your site fresh without extra fees.
Priority Support from Developers
Access to Expert Help, When You Need It
Need deeper tech work? Gold clients get priority developer access and 10% off 5-hour Support Bundles for custom builds, plugin integrations, or complex fixes—on-demand expertise without the cost of a full-time hire; just purchase hours as needed.
10% Discount on All Support Bundles
Reduce Your Development Costs.
Support Bundles are available in 5-hour increments and can be used for advanced troubleshooting, custom projects, feature improvements and more. Gold clients receive a 10% discount on all new and renewed bundles. It’s our way of making premium development support more affordable and accessible.
Core Web Vitals Guarantee
Built for Google. Tuned for Optimal Experience.
We guarantee your website will meet Google’s Core Web Vitals benchmarks by focusing on page speed, visual stability, and interactivity. Because content updates and plugin changes can affect performance, we continuously monitor and fine-tune your site to ensure it remains fast, responsive, and user-friendly.
Guaranteed Transactional Email Delivery
No Missed Orders. No Lost Leads.
From account registrations to purchase confirmations, your WordPress site relies on transactional emails. We configure and monitor dependable delivery using Gravity SMTP and SendGrid to ensure those critical messages get where they need to go reliably and securely.
SiteCare Gold Plan at a Glance
| Feature | Included |
|---|---|
| Everything in the Silver Plan | ✅ |
| WordPress Core, Plugin & Theme Updates | ✅ |
| Daily Off-Site Backups | ✅ |
| Security Monitoring & Malware Cleanup | ✅ |
| Proactive Threat Protection | ✅ |
| Uptime Monitoring | ✅ |
| Guaranteed Email Delivery | ✅ |
| Spam Protection on Forms | ✅ |
| Staging-Tested Updates | ✅ |
| Dedicated Account Manager | ✅ |
| Web Hosting | ✅ |
| Staging Environment | ✅ |
| Core Web Vitals Optimization | ✅ |
| Support from WordPress Developers | Available for Purchase |
| Quick Fixes / Content Edits | ✅ |
| 10% Discount on Support Bundles | ✅ |
| Accessibility Monitoring | N/A |
| Performance Dashboard | N/A |
| Search Console Support | N/A |
| Google Analytics Support | N/A |
A Few Things to Know
- Included fixes and edits reset monthly and do not roll over.
- Support Bundles are discounted 10% and sold in 5-hour blocks for larger development needs.
- We can host your site, manage its performance, and provide SEO-driven recommendations.
- Web hosting and Cloudflare CDN services are optional, but required for the Core Web Vitals guarantee.
- A 30-day money-back guarantee backs all plans.
Ready to Elevate your Website?
Let’s talk. We’ll walk you through the plan, explore your goals, and see if SiteCare Gold is the right fit for your business.
Ready for a Worry-Free WordPress Experience?
Let’s talk. We’ll walk you through the plan, explore your goals, and see if SiteCare Gold is the right fit for your business.
Not Sure Which Plan Is Right for You?
Compare Silver with our Gold, Platinum, and Diamond plans to see what level of support matches your needs.
