Our Maintenance and Support Services Make Running Your WordPress Site Easy

Managing a website can get complicated. Updates to themes, WordPress, or plugins require constant attention. Monitoring a WordPress site’s security, uptime, or site speeds takes time. And the risk of breaking the site through incompatible updates causes stress.

SiteCare’s proactive WordPress crew is here to support your website so it can support you. Our WordPress maintenance services keep websites performing at their full potential. We take care of all the technical aspects of website management, including security, backups, plugin management, and core software updates, so you can focus on other priorities.   

Choose From Our WordPress Support Plans

No matter your plan, we’ll treat your website as if it’s our own.

Core

The best WordPress maintenance plan for site owners looking for peace of mind.

Plus

Perfect for ecommerce businesses, high-traffic blogs, and larger websites.

Advanced

For organizations with steady website development needs.

Focus on building your business. Let us focus on your WordPress site.

A developer sits in front of his computer monitor working on WordPress Support.

With our support team, your WordPress website will never be alone again.

If there’s a problem with your site, you won’t have to figure out whether it’s a software issue, a server issue, or a plugin issue – we can fix it. Our support team’s ability to respond promptly and offer complete solutions is unmatched. Our team can diagnose the problem, ensure you understand what’s happening, take action to resolve it right away, and proactively prevent it from occurring again. 

We’ll become an extension of your team who understands you, your website, and your business.

And we’re just an email or call away. If you notice anything unusual, a drop in traffic or site speed, a faulty plugin, or a suspicious email, we’re here to help. When it comes to WordPress maintenance, we know one size doesn’t fit all. We’ll tailor your course of action based on your website’s unique needs. You can also request improvements to your site, changes, updates, and technical support from our in-house developers. 

customer support wordpress wordpress support partnership

In 2022 we answered over 70% of all WordPress support requests in less than 1 hour; 65% were in less than 45 minutes. (And all were answered by humans).

Website security for your peace of mind

We keep your website running safely and smoothly. We’re a lap ahead of the problem. We guard against threats, so you don’t have to defend against them. You don’t need to worry about every alert you receive. We’ll resolve any issues we find and patch security vulnerabilities, often before you are aware of them. We’ve got you covered if you need to press the reset button after a security breach or roll back changes on your site. We’ll restore a backup of your website instantly, so you’ll have your WordPress site back to the way it was in no time. 

Daily backups

One of our client’s e-commerce sites needed daily backups and regular plugin updates to keep the site secure from hacks and maintain e-commerce functionality. Our team completed more than 30 updates on the site in one month. Testing and updating plugins regularly is time-consuming., but professional assistance from a WordPress support partner can help alleviate the unnecessary stress of monitoring and maintaining your most valuable online asset – your website.

php compliance

PHP testing

Older versions of PHP have reached their end-of-life and no longer receive security updates, leaving WordPress web applications vulnerable to potential security threats. An upgrade to PHP 8.0 lets WordPress sites take advantage of enhanced security features to ensure better security, performance, support, and compatibility. Our team has successfully migrated over 135 websites to PHP 8.0, including compatibility testing and validation to keep our client’s websites running safely and smoothly. 

wireframe and website redesigns

Expert development

Having WordPress developers at our support team’s disposal can mean game-changing results in a website’s performance. For one of our clients, a redesigned homepage yielded a 36.5% increase in page views, a session duration increase of 10.2%, and additional improvements in pages per session and bounce rate. Optimized web design translated to more and better-suited traffic and an improved website experience for users. 

Hands-on debugging

A recipe plugin used by one of our top food bloggers was incompatible with how Google reads structured data on websites. As a result, their recipes weren’t showing up in the coveted recipe lists in organic search results. Our support team and developers helped diagnose the problem, swap out the plugin, and move over data from thousands of recipes to ensure compatibility and improve the blog’s search rankings. 

WordPress Maintenance Packages to Support Your Website

Rapid Resolution Assistance

Our in-house WordPress support team is ready to jump in and help you with any website issue. Our rapid resolution times mean we’ll have your questions answered and issues resolved by a human – in no time. 

E-commerce Expertise

E-commerce has a ton of moving parts. Our Plus and Advanced clients can trust their online store’s maintenance and support needs to our expert WordPress development team so they can focus on growing their brand, products, and sales.

Quality Assurance Testing

For our Plus and Advanced Plans, we review, test, and sign off on all website changes on a staging server so your website is never at risk.

WordPress Updates

Our experienced team handles all WordPress core, theme, and plugin updates so your site is always functional and secure. They’ll ensure all updates and compatibility requirements are met and your site is at the top of its game. 

Enterprise-Level WordPress Protection

Your website is tracked around the clock. Firewalls help stop website hacks and attacks, and audit log software tracks everything on your website so you can stay confident that your website and your customers are safe.

Speed and Performance Optimization

We assess the impact of faulty plugins, poorly-written themes, oversized images, the quality of your web host, and the impact of third-party ad networks. We implement available best practices so your WordPress site runs like a well-oiled machine.

Our Clients Love Us

Chungah Rhee
damndelicious.net

I have been with this awesome team since 2014 and I have no plans of leaving them EVER. They are the most reliable, most amazing group of people, and they are quite literally your knight-in-shining-armor, protecting your site from anything and everything.

Steve Harman
saturdayeveningpost.com

After our site had been redesigned in WordPress, we needed continuous WordPress support of our new site. Their WordPress on-call support was the perfect fit for us. With any WordPress issue, their response time, professionalism, and knowledge could not be better. It is like having an on-call group of WordPress experts on our staff, ready to go, for a very reasonable rate that can’t be beat. Highly recommend them.

Jason Thalappillil
BODYARMOR

We were searching for a firm that was quick and nimble…SiteCare’s turnaround times are quick compared to the other agencies we’ve tried. They always set expectations around timing, and they always hit them on time, if not earlier. The team also quickly addresses issues as quickly as possible. We’ve had no headaches with SiteCare. We have all the confidence in the world that they get things done and do them correctly.

The Cunningham Group logo
Bill Cunningham
Cunningham Group

The entire team is always available to answer questions and make adjustments when needed.

Chungah Rhee
damndelicious.net

I have been with this awesome team since 2014 and I have no plans of leaving them EVER. They are the most reliable, most amazing group of people, and they are quite literally your knight-in-shining-armor, protecting your site from anything and everything.

Steve Harman
saturdayeveningpost.com

After our site had been redesigned in WordPress, we needed continuous WordPress support of our new site. Their WordPress on-call support was the perfect fit for us. With any WordPress issue, their response time, professionalism, and knowledge could not be better. It is like having an on-call group of WordPress experts on our staff, ready to go, for a very reasonable rate that can’t be beat. Highly recommend them.

Jason Thalappillil
BODYARMOR

We were searching for a firm that was quick and nimble…SiteCare’s turnaround times are quick compared to the other agencies we’ve tried. They always set expectations around timing, and they always hit them on time, if not earlier. The team also quickly addresses issues as quickly as possible. We’ve had no headaches with SiteCare. We have all the confidence in the world that they get things done and do them correctly.

The Cunningham Group logo
Bill Cunningham
Cunningham Group

The entire team is always available to answer questions and make adjustments when needed.

Ready to get the support your WordPress website deserves?

Choose a WordPress company that cares as much about growing your business as you do.