What is your 100% guarantee?

We’re so confident in our service that we offer industry-leading guarantees on uptime, monitoring, and email delivery. Here’s what you get:

  • Always-On Websites: Experience 100% website uptime. You get a free month of service if we have any unplanned downtime.
  • Never Miss a Beat: Our site monitoring is always vigilant. If our monitoring goes down, you get a free month.
  • Reliable Emails: Your emails will always reach their destination. If your website emails fail to deliver, you get a free month.

Bonus for Gold, Platinum, Diamond Plans:

  • Fast Loading Speeds: Enjoy consistently good Google Core Web Vitals scores. If your scores drop below “good,” we’ll implement a fix within 3 business days. If we can’t, you get a free month.

Simple Claims Process: Requesting a credit for downtime or failed guarantees is easy. Just submit a quick credit request form.

Note: Credit is limited to one free month per customer per month.

Drew Barton Avatar
Founder & CEO

1 min read