We’re so confident in our service that we offer industry-leading guarantees on uptime, monitoring, and email delivery. Here’s what you get:
- Always-On Websites: Experience 100% website uptime. You get a free month of service if we have any unplanned downtime.
- Never Miss a Beat: Our site monitoring is always vigilant. If our monitoring goes down, you get a free month.
- Reliable Emails: Your emails will always reach their destination. If your website emails fail to deliver, you get a free month.
Bonus for Gold, Platinum, Diamond Plans:
- Fast Loading Speeds: Enjoy consistently good Google Core Web Vitals scores. If your scores drop below “good,” we’ll implement a fix within 3 business days. If we can’t, you get a free month.
Simple Claims Process: Requesting a credit for downtime or failed guarantees is easy. Just submit a quick credit request form.
Note: Credit is limited to one free month per customer per month.
